Privacy policy
Thank you for choosing Physicians Revenue Partner for your medical billing and revenue cycle management needs. We are committed to protecting the privacy and confidentiality of the information entrusted to us. This Privacy Policy explains how we may collect, use, disclose, store, and safeguard information while providing our services.
By using our website or services and providing information to Physicians Revenue Partner, you acknowledge the practices described in this Privacy Policy.
Information We Collect
To provide medical billing, coding, credentialing, revenue cycle management, and related administrative services, Physicians Revenue Partner may receive or process information necessary to perform the services requested by healthcare providers and organizations.
Depending on the services involved, this information may include:
- Contact and business information
- Provider and practice information
- Insurance and billing information
- Patient demographic information
- Medical and healthcare-related information
- Claims and payment information
- Credentialing information
- Information submitted through our website, forms, email, telephone, or other communication channels
We collect and process information only as reasonably necessary to provide our services, communicate with clients, meet contractual obligations, and comply with applicable requirements.
HIPAA & Protected Health Information
Physicians Revenue Partner recognizes the sensitive nature of healthcare information. Where applicable to our services and relationships with healthcare providers, Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy and security requirements.
Information may be used or disclosed as permitted or required for purposes such as healthcare operations, billing, payment processing, claims management, and other authorized activities.
Where applicable, we take reasonable administrative, technical, and organizational measures designed to protect sensitive healthcare information against unauthorized access, disclosure, alteration, or misuse.
How We Use Information
Information received or collected by Physicians Revenue Partner may be used to:
- Process and manage medical claims
- Perform medical billing and coding services
- Support provider credentialing and enrollment
- Manage accounts receivable and payment-related activities
- Communicate with healthcare providers, insurers, and other authorized parties
- Improve our services and business operations
- Maintain appropriate business and service records
- Respond to customer inquiries and support requests
- Detect or prevent unauthorized or fraudulent activity
- Comply with applicable legal and regulatory requirements
Disclosure of Information
Physicians Revenue Partner does not disclose sensitive information except where necessary to provide requested services, where authorized by the appropriate party, or where permitted or required by applicable law.
Information may be disclosed to authorized healthcare providers, insurance companies, payers, business associates, service providers, or other appropriate parties when necessary for billing, payment, credentialing, healthcare operations, or related services.
Information may also be disclosed when reasonably necessary to respond to a valid subpoena, court order, government request, investigation, or other legal obligation.
Data Security
We understand the importance of maintaining the confidentiality and security of medical, billing, and personal information.
Physicians Revenue Partner uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Although we take appropriate measures to safeguard information, no electronic transmission or storage system can be guaranteed to be completely secure.
Text Messaging & Mobile Information
If you provide a mobile telephone number and consent to receive text messages from Physicians Revenue Partner, we may use that number to send communications related to our services, inquiries, appointments, support, or other communications for which you have provided consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.
Message and data rates may apply depending on your mobile carrier and service plan.
Reply HELP for assistance or STOP to opt out of receiving text messages.
Cookies & Website Information
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve user experience, and maintain website security.
Information collected automatically may include browser type, device information, IP address, referring pages, and general website interaction data.
Users may control certain cookies through their browser settings.
Third-Party Services
We may use third-party service providers to support legitimate business functions such as website hosting, communications, analytics, or technology infrastructure.
Where appropriate, we take reasonable measures to work with service providers that are expected to protect information consistent with applicable contractual and legal requirements.
Legal Requirements
Physicians Revenue Partner may preserve or disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, subpoenas, court orders, or lawful requests from government authorities.
We may also use or disclose information where reasonably necessary to protect our rights, prevent fraud or misuse, or protect the safety and security of our organization, clients, or others.
Changes to This Privacy Policy
Physicians Revenue Partner reserves the right to update or revise this Privacy Policy when necessary to reflect changes in our services, business practices, technology, or applicable legal and regulatory requirements.
Any revised Privacy Policy may be published on our website with an updated effective date.
Independent Service Provider Disclaimer
Physicians Revenue Partner is an independent third-party medical billing and revenue cycle management service provider. Unless expressly stated otherwise, Physicians Revenue Partner is not affiliated with, endorsed by, sponsored by, or partnered with the Centers for Medicare & Medicaid Services (CMS), Medicare, Medicaid, CAQH, PECOS, or any other government agency or program.
Contact Us
If you have questions regarding this Privacy Policy or the way Physicians Revenue Partner handles information, please contact us through the contact information provided on our website.
Physicians Revenue Partner
Medical Billing & Revenue Cycle Management Services